Privacy Policy

 

 

  1. Introduction

Peptide-Shop.co.uk (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

 

  1. Information We Collect

 

2.1. Personal Information:

  • – Name and contact details
  • – Billing and delivery addresses
  • – Payment information
  • – Email address
  • – Phone number

2.2. Automatically Collected Information:

  • – IP address
  • – Browser type
  • – Device information
  • – Cookies and usage data

 

  1. How We Use Your Information

 

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders
  • Send order confirmations and updates
  • Process payments
  • Provide customer support
  • Comply with legal obligations
  • Improve our services
  • Prevent fraud

 

  1. Data Security

 

4.1. We implement appropriate security measures to protect your personal information, including:

  • Encryption of transmitted data
  • Secure storage systems
  • Regular security assessments
  • Limited staff access to personal data

 

4.2. While we use commercially reasonable measures to protect your data, no method of transmission over the internet is 100% secure.

 

  1. Data Retention

 

5.1. We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

 

5.2. When data is no longer needed, it is securely deleted or anonymized.

 

  1. Payment Information

 

6.1. We do not store credit card details.

 

6.2. Payment processing is handled by secure third-party payment processors who comply with PCI-DSS requirements.

 

  1. Cookies

 

7.1. We use cookies to:

  • Maintain your shopping cart
  • Remember your preferences
  • Analyse website traffic
  • Improve user experience

 

7.2. You can control cookies through your browser settings.

 

  1. Third-Party Disclosure

 

8.1. We do not sell or trade your personal information.

 

8.2. We may share your information with:

  • – Payment processors
  • – Shipping providers
  • – Legal authorities, when required by law

 

  1. Your Rights

 

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent

 

  1. Marketing Communications

 

10.1. We will only send marketing communications if you have opted in.

 

10.2. You can opt out at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting our customer service team

 

  1. Children’s Privacy

 

Our website is not intended for children under 18 years of age, and we do not knowingly collect information from children.

 

  1. Changes to Privacy Policy

 

12.1. We may update this policy from time to time.

 

12.2. Significant changes will be notified through:

  • Email notification
  • Website announcement
  • Updated “Last Updated” date

 

  1. Contact Information

 

For privacy-related queries, contact us at:

 

PEPTIDE-SHOP
PO BOX 239
MALLUSK
NEWTOWNABBEY
BT369ER

 

  1. Complaints

 

14.1. If you have concerns about our data handling, don’t hesitate to contact us first.

 

14.2. You have the right to complain to the Information Commissioner’s Office (ICO) if you believe we have not handled your data under the law.

 

 

 

Last Updated: 20 December, 2024